Debiting R250 for no reason,cannot provide invoice

I rented a vehicle from KZN airport on 31 Oct, to return on 1 Nov. <br> <br> Rental costs were R269.01 as per the quote received (707017), and was debited on 3 November.<br> <br> I returned the vehicle with a full tank.<br> <br> On 27 November, a debit of R250.00 went off.<br> <br> I contacted customer care where I clearly asked for the invoice indicating the R269.01 and the R250, as well as a record of the Kms I used for the one day. Melissa Coetzee responded speedily with only an invoice for the R269.01.<br> <br> So I would like to know what the R250.00 was for. Such a big business, I am certain pulling an invoice out of a folder is not that hard. I do believe I was incorrectly invoiced, and request a refund.<br> <br> Dollar thrifty is very cheap, and I always rent with you. But if this **************** is a norm (which i can see from other complaints on this site), I rather go pay more at your competitors. <br> <br> I expect a response and refund, the tank was returned full, I hardly spent time on the road for the one day. If not, I will take this further and I will receive my refund either way.