SB
Salome B
1 reviews | Active since Mar 2016
26 Mar 2016, 18:27
Damaged car and no response
Car received on 24th of March. Headlight not working. Called 25th March regarding problem. Thrifty promised to sort it out and call back. Tried calling on 26th March. No answer and call centre can not help. Car is not roadworthy and dangerous.
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Replies (1)
Dollar Thrifty Car Rental South Africa's replyOfficial
30 Mar 2016, 17:13Hello Salome Beeslaar ,
Thank you for addressing your concerns with Thrifty Car Rental.
Customer Care has received your complaint and will be investigating, once we have concluded the investigation we will revert back to you soonest.
Kind Regards
Customer Care
Thank you for addressing your concerns with Thrifty Car Rental.
Customer Care has received your complaint and will be investigating, once we have concluded the investigation we will revert back to you soonest.
Kind Regards
Customer Care
Dollar Thrifty Car Rental South Africa's reply30 Mar 2016, 17:13
Official
Hello Salome Beeslaar ,
Thank you for addressing your concerns with Thrifty Car Rental.
Customer Care has received your complaint and will be investigating, once we have concluded the investigation we will revert back to you soonest.
Kind Regards
Customer Care
Thank you for addressing your concerns with Thrifty Car Rental.
Customer Care has received your complaint and will be investigating, once we have concluded the investigation we will revert back to you soonest.
Kind Regards
Customer Care