JR
Justin R
1 reviews | Active since Jul 2013
14 Jan 2026, 16:11
credit card reserved amount
Fair pricing on rental vehicles. However, they take too long to release the hold on the credit card reserved amount for insurance. I returned the vehicle on 25 Dec 2025, it is now 14 Jan 2026 and the money is still reserved. The agent mentioned that it takes 5 working days to release the funds, however when I later enquired with customer services, they mentioned it takes 7-21 working days.
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Justin R's updateReviewer Update
20 Jan 2026, 08:54It's 20 Jan 2026, Dollar Thrify Car Rental SA still hasn't released the hold on the insurance amount. Not sure if Hertz Car Rental manages this.
JR
Justin R's update20 Jan 2026, 08:54
Reviewer Update
It's 20 Jan 2026, Dollar Thrify Car Rental SA still hasn't released the hold on the insurance amount. Not sure if Hertz Car Rental manages this.