Beware: Dollar Thrifty the ********* car rental

Dollar Thrifty is a disappointment and nightmare, they are playing hide and seek with my deposit, the bank tells me Dollar Thrifty did not release any ammount and dollar thrifty King Shaka persist that they refunded it knowing very well that they did not, instead they debited my cheque account for petrol even though the car is on full tank. Stop pointing fingers at the bank because it is evident that you are guilty and pay me back my hard earned money dear dollar thrifty. Invoice number ***. And customer care department does not respond to my queries.