Bad Service on deposit refund.

<p>Booked a car on the 27th March and returned on the 1st may service was perfect from thrifty Randburg. i was told the deposit will be reversed to my account in 7/14 working days. On the 13th may decide to call and follow up on the deposit and this is what i was told.</p> <p> </p> <p>They can’t reverse the money into my account so i have to give them another account, I asked that if i didn’t call you guys when where you going to tell me? They like to promise clients to call back and never do that, that’s a very bad service and i asked what bank they are using and was told FNB so i gave them an FNB Cheque Account. i was told the money will be in my account within an hour.</p> <p> </p> <p>An hour later i had to call back and was advised that the money has been transferred into my account but still nothing reflected, Called later during the day and i was told that it’s going to take 24 hours so i should reflect on Sa****ay. Went to the branch on Sa****ay and there was nothing in my account and my banker advised me that the problem is with them so they must fix it. Went to thrifty and was told that there’s nothing they can do as the money is transferred so i left.</p> <p> </p> <p>Today the 16th i called them and they advised me that it’s going to take another 4/7 working days for the money to reflect in the account. i asked to talked to the manager because they are giving me the run around now. The branch manager advised me that the problem is with my bank and as a customer i lost it.</p> <p> </p> <p>he tells me that he spoke to his banker and the banker says my account is the one with the problem so i called my banker and he advised me that there is nothing wrong with my account, thrifty must tell their banker to launch a complaint for tape tracing to check where the money was transferred to because he can’t do that only thrifty can as its their account.</p> <p> </p>