LD
Litha D

1 reviews | Active since Apr 2015

02 Aug 2018, 12:04

Bad Service

Good day my name is Litha my ID number is ********** 467083 and my cell phone number is ********** 578. Last week I returned a car at Thrifty King Shaka airport and I was told that within 24 hours my Holding deposit will be back but it never happened. Normally when I return the car within an hour i get my money back because they would contact the bank but this time I doubt they did that. I have been calling them several times yesterday with no success. I am very upset i need my Holding deposit back as it belongs to me. I need this fixed today.

0
Replies (2)
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply02 Aug 2018, 13:23
Official

Dear Valued Customer

Thank you for addressing your concerns with Dollar Thrifty Car Rental, please be advised that the bank has confirmed that your deposit is not pending ref for the call Rdd***, kindly contact your bank directly should you require further assistance.

On behalf of Dollar Thrifty Car Rental, we do sincerely apologize any inconvenience caused.

Thank you

Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply02 Aug 2018, 13:23
Official

Dear Valued Customer

Thank you for addressing your concerns with Dollar Thrifty Car Rental, please be advised that the bank has confirmed that your deposit is not pending ref for the call Rdd***, kindly contact your bank directly should you require further assistance.

On behalf of Dollar Thrifty Car Rental, we do sincerely apologize any inconvenience caused.

Thank you