BAD SERVICE

On the 22 April 2015 I hired a vehicle from thrifty, on the 12 June 2015 I received communication from Angela Nel advising me of the traffic fines I got over the period I hired the vehicle. There were two fines and R 250 for administration each ticket. We agreed that thrifty should debit my account month end, of-which it was done on the 01 July 2015.<br> <br> 24 July 2015, my account was debited again with R250 x 2, I queried this and I was told it was for the traffic fines. Im not happy about this, firstly my account was debited without my consent, secondly I believe the R250 charged for administration fee its to re-direct the fine to the client/customer which is myself. those tickets if I pay them myself I was going to pay 50% discount as indicated on the tickets. the response I got when I queried about re-directing the tickets, I was told it was sent back because of the strike at post office (the post office strike was sorted long time ago).<br> <br> I will not pay each ticket R250, I will pay R125 each ticket, if the process was done correctly the tickets would have been paid by now.<br> I want my money to be deposited back and I will sort the tickets myself. thank you