SM
SS M

1 reviews | Active since Jul 2015

07 Jul 2015, 17:48

BAD SERVICE

Hello Peter<br> <br> I booked a car with dollar thrifty cape town airport and I brought it back on the 30. When I brought the car back it was on full tank and was checked and verified and so they paid me back my deposit in full on the 3rd of June. Today the 7/7/2015 after a week, they deduct 229 from my account for fuel but I brought the car on full tank and I have booked cars with them before, they never pay your deposit if its not filled up.<br> <br> All I am asking is my money back and not ever to deal with you again, not forgetting the rude agent I spoke to who thinks the best interest are his not the customers complaint and who even hang up the phone on me after too many shoutings

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Replies (1)
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply10 Jul 2015, 16:36
Official
Hello smado88@,

Thank you for addressing your concerns with Dollar Thrifty Car Rental South Africa.

Customer Care has received your query / complaint and will be investigating, once we have concluded the investigation we will revert back to you.

Kind Regards

Customer Care Department