Bad Service

<p>On the the 26 April i had a resavation in Sandton i have been using Dollar Thrifty since 2013 and i was using my credit card then i have from the consultant who was helping me all the time there that i can use my cheque card then istarted using my cheque card with out any problems then this time around i went to fetch the car then the consultant told me that they are not using my card i said to her i have been using this card all the time and it was around past 6 in the evening and i was leaving to Eastern cape that night then she said they have changed their system then i asked why didnt she inform me while i was phoning because even before i left the office i called to confirm that i am coming she never told me anything the i asked to talk to her manager the manager didnt even bother she just said to me i must put R8500 deposit while i booked group B car the she didnt help me as well then i asked if they can not help as i am going home the said i must go and find other car hire the managers name is Brenda Buys around past 7 in the evening where i am i going to get a car hire i looked like a fool with lots of people looking at me drove around Sandton with no help i ended up not going home that night because of the inconvinient that they caused i have never experienced such bad service as if i am using this facillity for the first time.</p>