Bad Customer Service

Item: Dollar Thrifty Car Rental South Africa
Rating: 1
Author: Johnny W

Rented a Car and Brought it back on 8th of November 2019. Since then they asked me for top up payment for fuel used. Paid it. Asked numerous times for my Deposit back but nothing materialists. Used the Ticket system, but no feedback from them. Not happy, and at this point in time will not use them again.

Helpful (0)

Replies (3)

Dollar Thrifty Car Rental South Africa's replyOfficial

25 Nov 2019, 10:40

Good Day Johnny

Thank you for addressing your concerns with Thrifty Car Rental.

Please be advised that we are currently looking into your concerns and will be providing you with feedback directly.

Kind Regards

Thrifty Car Rental

Dollar Thrifty Car Rental South Africa's reply25 Nov 2019, 10:40

Official

Johnny W's updateReviewer Update

26 Nov 2019, 10:22

Deposit paid. Thank you Thrifty.

Johnny W's update26 Nov 2019, 10:22

Reviewer Update

Deposit paid. Thank you Thrifty.

Dollar Thrifty Car Rental South Africa's replyOfficial

26 Nov 2019, 10:27

Good Day Johnny

Thank you for the feedback.

Kind Regards

Thrifty Car Rental

Dollar Thrifty Car Rental South Africa's reply26 Nov 2019, 10:27

Official

Good Day Johnny

Thank you for the feedback.

Kind Regards

Thrifty Car Rental