Arrogant Service

<p>I hired a Car from Dollar Thrifty Branch in Sandton. When i took the car it was dirty and at 3/4 tank. When i returned the car, i returned it at 3/4 tank. Shockingly, they debited my account R329. When i enquired, they told me that it was for fuel. I gave them the inspection sheet to prove that i was given the car at 3/4 tank. When i requested my refund, my e-mails were ignored. Until on the 14th /06/2017, i went to sandton branch to find out about the refund. Only to find out that the refund was rejected and i was not informed. A guy by the name of Muneer, tried to assist. Clearly this company treated my issue with arrogance. Firstly i got an e-mail stating the request was waiting for approval from some fincance manager and no one got back to me. They silently and arrogantly rejected my refund and ketp quite about it.</p> <p> </p> <p>I had a 3 years plus relationship with this company but your arrogance stands out. Until to date, i have not received my money.</p>