TD
Tertia D

1 reviews | Active since Aug 2012

09 Nov 2020, 15:07

Gatvol for ALL the DLTC's in our AREA - not only Centurion!

I wish I could give them MINUS 5 stars!!! I know and appreciate the fact that everyone's reason for either NOT doing their work or work at a snail's pace - is Covid-19. I appreciate the fact that we as a country are under immense pressure to avoid as many as possible unnecessary deaths during this pandemic, and I TRULY appreciate every single person who is actively WORKING and at their stations with a smile - during these trying times.

HOWEVER......for the past 10 weeks I have been trying tirelessly to get an appointment for a drivers' license CARD and a public service renewal for a Moses Mahlaela. NO LUCK! Has ANYONE tried phoning NATIS on their so-called HELPLINE? Or has ANYONE ALIVE ever received a response to their support department via EMAIL???? It's as if we are talking or trying to communicate with the dead!!!! This man's ENTIRE livelihood is going to smithereens due to this absolutely unacceptable non-existent customer service/delivery department. And whatever you do - DO NOT TRY TO WALK IN AT THIS PARTICULAR DLTC - they WILL chuck you out on your ears!!!

Then - lo and behold - you got the weekly Rekord. On the 2nd page it states that they will now be giving PRIORITY to people with EXPIRED license cards. Really????? This promise was probably something someone dreamed about and then put pen to paper in the HOPES that something would actually happen!!!

What I would like to know - with it being November and all.....how many bribes are going to be generated to fill in an already crazy salary - just because half the country is stuck with EXPIRED LICENSE CARDS??? This is no longer acceptable, and it's time that these DLTC centres actually realise - there are LOTS AND LOTS of people who DO NOT HAVE access to the internet, and they CANNOT PRINT their relevant appointment papers either! They HAVE to have a walk-in section who can actually alleviate some of this unnecessary pressure they have now put onto their own systems!!!

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