Pathetic

I spoke to an agent over a month ago to inform her that the app just randomly stopped working on my tv after 2 months of having Disney plus, first she informed me that the screen would go white and not log in due to my tv not being compatible, until I pointed out that it worked on the same tv for 2 months, she then was not helpful at all, the 2nd agent I spoke to informed me that they were aware of the issue with the app not playing on tv’s and were in the process of fixing it but couldn’t give me a turn around time for it being fixed yet I am paying for a service I cannot use on my tv. Since then it has been a month and the app still doesn’t work, nor do they help but still deducted my money every month….give my money back!!!