Most Useless Company Disney Pathetic Service

Appalling customer service. Don't know if they employ *********** people or if they are all just ***********. I couldnt get an OTP, the OTP's never comes through, I enquired, was asked for proof of payment. I have an active subscription, send two screenshots one from my bank, yet Britney said they can't verify proof of payment with this. Then asked to advise on cancellation and refund, and she just proceeds to cancel even after telling her again, I never said cancel. I have all the screenshots, yet they don't give me a way to provide them with it, they say they have the conversation, yet lie about is being said.

Who can I contact regarding this? This Britney cancelled without me saying cancel.

Do not sign up with them. If they cant help you, they'll just cancel your subscription or end the chat. 35 minutes on the phone also lead to nothing. They will say help chats are recorded and then lie straight to you what was said in those help chats.

Britney, you are a terrible help chat agent. Aziwe, I expected you to do better and actually read that they I never cancel my subscription. Still waiting for my call back. #***1

Folks, don't sign up with Disney, they are as useless as can be.