Great content, poor execution, terrible technical availability. An opportunity possibly missed.

Such great potential, yet it seems like they though: "hey we are Disney, people will love us no matter what".

If you are planning on traveling abroad with your subscription. You are region locked to South Africa, and possibly some middle eastern countries. You have to purchase Disney Plus Europe, North America etc. Understand some content might not be available, but being completely region locked? Why advertise on your website you can travel abroad but we region lock you.

Samsung TV app skips frames every 5 mins when watching a movie. So can't really stream content on a Smart TV. The Help desk did say try different video and audio settings as the content cannot work on higher settings. Not sure why the app cannot adjust itself, but okay. It's Disney. We will love them anyway.

Can't change your own information without having to contact the support channel. That's a fun waiting game. Not like we have enough call centers and chat bots already.

Content is good. Really great selection that is available when you can watch it. Had such high hopes for a great streaming platform but it turns out from a product perspective they would rather have a bunch of "red tap" on the app and technical issues.

Content deserves a start, the rest is just awful.