CG
Chris G

1 reviews | Active since May 2016

19 Aug 2025, 16:10

Disney+ makes it impossible to cancel your subscription

Cancel my Disney+ subscription On your desktop browser

Click the profile icon on the top of the screen

Click My Space

Click on ‘Help & Settings’

Click on ‘Account Settings’

Click on ‘Cancel’

You will see a pop up displaying the validity of your current subscription.

Click on ‘Confirm Cancellation’

You will be redirected to your account showing your subscription has expired, and the date till which it is valid

These are the instructions on their webstie - except there is no 'Account Settings" and no 'Cancellation' option displayed.

I then cancelled through the chat. They ask mad information e.g. a bank statement to show when and how I paid, but refuse to provide an email to confirm the cancellation,

This is a joke. In the US they would get sued to hell for this ****. Hands off Disney - it's a trap!

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