Disney+ absolutely ******* and no customer service

Since the first day of streaming in South Africa, people had issues. We have reported issues on app store, social media and email the developers but still the service is getting worse. When I subscribed on 18 May 2022 the app was not perfect but we could still watch. Today the app got an update and now nothing works. I contact customer service but was told the issue is my tv box is to old yet your information show that my tv box is compatible. Now I asked for a refund as I can not watch anymore, they tell me sorry no refunds. Absolutely terrible service. I suggest take your streaming service back and learn from other services before you come and sell your ******* to us. Please refund me my full subscription or fix your app.