Disgruntled Customer for R49!!

I was so excited when I received a subscription as a gift from MTN and I was like "oh boy what great luxk is this"? Little did I know that whatever is being ran by Disney + and MTN is bogus. The gift subscription expired on Saturday and on Sunday at 22:23 pm I subscribed using MTN airtime and I received an sms confirming my subscription and then at 22:28.pm I received another sms stating that my subscription was canceled! Why would I waste R49 if I don't want the product? I am not careless and I am not stupid either!! I was ****** of R49 and I am being sent from pilar to post and no one is saying anything up until I spoke to Tshego who assisted me about 10 minutes ago and she just sent a screenshot showing me the cancelation sms. So MTN took R49 and the 5 mins after I have canceled the. Subscription? Just like that my R49 has GONE DOWN THE DRAIN!! JUST LIKE THAT!! I am not a happy customer!!