CHAT AVOIDANCE

I was on a chat with ANELE at 21:50 (Friday 5 April) - some of his responses were rather rude. He said i was confused when I asked him about their security process. Upon him asking for my proof of payment I asked him for 2mins so I can login and send my proof of payment. Only for ANELE to exit the chat and be sent back to que which has a wait time of 30 mins. WHY DO PEOPLE APPLY FOR JOBS IF THEY ARE NOT WILLING TO WORK. Its bad enough the channel freezes on my SAMSUNG SMART - now and again but this .. is rather too much