CR
Carmen R

1 reviews | Active since Mar 2016

27 Apr 2021, 11:54

Youre just a number in queue no humanity! But try and sign up youre the client!!!

Take my word! This discovery can give you a quote in how many minutes. But try to get your money when you really need it? In this trying time we live in its a shame how these big companies are enabled to do this to their clients. I have been without work for a year and practically destitute! Its been a week almost since getting feedback or any help!! Signing up your a client, a paid client your just a number.

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Replies (1)
Discovery Invest
Discovery Invest's reply03 May 2021, 12:21
Official
Good day Mrs Van Rensburg,
Thank you for reaching out. We are unable to process your withdrawal request as you are invested in a Retirement Annuity, and under South African legislation you are not yet at retirment age. Please note this is not a Discovery business rule, but rather South African law.
We will email you and eloborate further on the above shortly.
Kind regards,
Discovery Invest