1 reviews | Active since Dec 2016

19 Dec 2016, 09:55

Year long nightmare

<p>I've been struggling to get Discovery Invest to pay out my investment for over a year now! I understand that there is a lot of regulation regarding immigration and annuity funds, and therefore asked Discovery to provide me with a list of everything that they need. Every single time it takes over two weeks for them to respond IF they respond, and every single time they state that they need another document! I have provided every single document requested, and every single time they come back with something else. Is there not an easier way to do this, because your service is pathetic, to say the least - IT'S BEEN A YEAR NOW! Please please please sort it out so I can get rid of you once and for all.</p>

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Replies (1)
Discovery Invest
Discovery Invest's reply18 Jan 2017, 10:54
Official

Thank you for your comment.

I have sent you an email explaining why we have not been able to process your emigration withdrawal. Once we have received the correct document from yourself then we will be able to process the request.

Please let me know if there is anything else I can help you with.

Regards

Rene