URGENCY is not important when it comes to South African Citizens

Good day I have completed forms for withdrawal of my funds. Every time I received an email that the form in completed incorrectly & i need to sign the firm manually which i did in the end. I received several emails from Discovery Invest that they will sent my application for thus & that but it never reached SARS. I called on Friday 15/08 for feedback, we will sent it to SARS & it will take 2-3 for payment. This morning 18/08 I received another email payment will take 2-4 days. I have requested for the funds to be released ASAP, however it seemed that your processes are so important. I'm NO Beggar for my own funds & I don't want to feel like it. I have indicated the reason for the urgency, but URGENCY only apply to Discovery and NOT the Owners of the money. Please release My finds ASAP