sL
stuart L
1 reviews | Active since Aug 2015
04 Aug 2015, 06:21
Still debiting my account
Wow, there I thought Discovery had fixed an error. I cancelled my Invest policy in May and am still being debited. This is absurb.
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Replies (1)Discovery Invest's replyOfficial
04 Aug 2015, 14:37Hello Stoopie,
Thank you for your comment.
I was unable to reach you telephonically and have thus emailed you the details regarding the two investments that you have with Discovery Invest.
We have indeed cancelled the debit order on one of your investments, however the second debit order remains in place until we receive an instruction from you to cancel.
Please don't hesitate to let me know if you need anything further.
Regards
Rene
Thank you for your comment.
I was unable to reach you telephonically and have thus emailed you the details regarding the two investments that you have with Discovery Invest.
We have indeed cancelled the debit order on one of your investments, however the second debit order remains in place until we receive an instruction from you to cancel.
Please don't hesitate to let me know if you need anything further.
Regards
Rene
Discovery Invest's reply04 Aug 2015, 14:37
Official
Hello Stoopie,
Thank you for your comment.
I was unable to reach you telephonically and have thus emailed you the details regarding the two investments that you have with Discovery Invest.
We have indeed cancelled the debit order on one of your investments, however the second debit order remains in place until we receive an instruction from you to cancel.
Please don't hesitate to let me know if you need anything further.
Regards
Rene
Thank you for your comment.
I was unable to reach you telephonically and have thus emailed you the details regarding the two investments that you have with Discovery Invest.
We have indeed cancelled the debit order on one of your investments, however the second debit order remains in place until we receive an instruction from you to cancel.
Please don't hesitate to let me know if you need anything further.
Regards
Rene
