Poor service

<p>I want to do my tax submission via e-filing, but cannot complete the submission because Discovery Invest have not loaded the required tax directive on the SARS system. I sent an email to ********** on 06/07/2016 and received an auto reply that provided me with a reference number: ********** 522, and another e-mail address if I needed further assistance.</p> <p>I explained the whole situation very clearly so there is no reason why the people at Discovery would not understand what they need to do. I think it is very poor and most unproffessional on their part. They sent me an IRP3e with the Tax Directive number on it but I cannot load it into the SARS system. Discovery do not appear to know that THEY need to provide the tax directive to SARS. This is unacceptable for an investment company to not know this. Their incompetence is now holding up my tax submission.</p> <p>I saw numerous complaints about Discovery Invest on Hello Peter so there is clearly a problem there. </p>