TM
Tshidiso M
1 reviews | Active since Aug 2018
05 Aug 2019, 10:24
POOR AFTER SALES SERVICE
POOR SERVICE
I have an investment account with Discovery Invest and over a month ago I requested and authorized a once off debit order and this has not yet been effected, despite numerous requests.
Also, I Discovery Invests continues to debit my account on a date we had not greed to.
These are really simple things to resolve, I don't know why they are taking 2 months to resolve.
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Discovery Invest's replyOfficial
08 Aug 2019, 07:26Good day Tshidiso,
Thank you for bringing this matter to our attention. As your complaint pertains confidential information about your policy, we will contact you on the contact details provided.
Thank you for bringing this matter to our attention. As your complaint pertains confidential information about your policy, we will contact you on the contact details provided.
Discovery Invest's reply08 Aug 2019, 07:26
Official
Good day Tshidiso,
Thank you for bringing this matter to our attention. As your complaint pertains confidential information about your policy, we will contact you on the contact details provided.
Thank you for bringing this matter to our attention. As your complaint pertains confidential information about your policy, we will contact you on the contact details provided.