LM
Lerato M
1 reviews | Active since Jun 2010
23 Apr 2015, 11:12
NO Response
I received great service from Rene who send me forms to withdraw my annuity. I then sent the form and relevant documents to discovery invest. I got a response that my signature did not match and I should sent a specimen of my signature, new form and certified ID. I sent all the relevant docs on 20/04. The only response I received is an automated response.
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Discovery Invest's replyOfficial
25 Apr 2015, 15:18Hello leratomoh,
Thank you for your query.
Our Monika tried to call you but was unable to reach you. She has subsequently sent you an email confirming that your claim is in progress.
Please note that if you have any queries about your claim you may contact our call centre at any time and someone can assist you immediately.
You have my details and are welcome to contact me if you need any further assistance.
Regards
Rene
Thank you for your query.
Our Monika tried to call you but was unable to reach you. She has subsequently sent you an email confirming that your claim is in progress.
Please note that if you have any queries about your claim you may contact our call centre at any time and someone can assist you immediately.
You have my details and are welcome to contact me if you need any further assistance.
Regards
Rene
Discovery Invest's reply25 Apr 2015, 15:18
Official
Hello leratomoh,
Thank you for your query.
Our Monika tried to call you but was unable to reach you. She has subsequently sent you an email confirming that your claim is in progress.
Please note that if you have any queries about your claim you may contact our call centre at any time and someone can assist you immediately.
You have my details and are welcome to contact me if you need any further assistance.
Regards
Rene
Thank you for your query.
Our Monika tried to call you but was unable to reach you. She has subsequently sent you an email confirming that your claim is in progress.
Please note that if you have any queries about your claim you may contact our call centre at any time and someone can assist you immediately.
You have my details and are welcome to contact me if you need any further assistance.
Regards
Rene