Investing Money in Discovery probably a ****

Quick to take your money, uneducated people dealing with claims. I would never ever suggest this company to anybody neither will I ever invest even a cent more in this company. I submitted my claim form on 6 October they returned with the following info "Kindly provide an audit trail for the electronic signature" I made all three signatures personally ,and then scanned the document with cam scanner. I phoned back on the 12 of October and explained what I did to the agent who noted this .On the 16th of October no feedback yet I phoned and explained again, again the agent made a note. Today 19 October I received a mail from them with the following message Kindly provide an audit trail for the electronic signature. Sending me in loops with delay tactics of note. People of South Africa please refrain from investing any money in Discovery its probably a ****