Incorrect Tax Directive

Hello,

I've been having difficulty processing my tax return for 2017 due to Discovery Invest processing a tax directive to SARS with the incorrect lump sum I was paid out, as well as the incorrect code. I have been unable to process my taxes and collect my rebates since the beginning of September because of this.

Discovery had managed to sent the updated certificate to me, however SARS has told me that it has not been corrected on the system.

I've sent numerous emails to Discovery Invest and have had no assistance to get this corrected. I am strongly considering changing my medical aid and vehicle insurance to another company as this is truly pathetic service.

I need to get tax clearance by the end of this week for another matter and this is not possible due to your error.