1 reviews | Active since Mar 2017
HORRIBLE SERVICE FROM DISCOVERY INVEST
<p>I have cancelled my invest with discovery invest but they keep on debiting my account and insist i am still active even if i don't want to. a person by the name of Griffin Gamede keeps on sending me an automated email everyday..WILL NEVER INVEST WITH DISCOVERY</p>
Thank you for your comment.
Discovery Invest needs certain documentation in order to process a withdrawal so that we are certain the withdrawal request is coming from our client and is not a ********** request.
Our Griffin sent you communication requesting the information we needed, which was not forthcoming. He further reminded you of the documentation required and when he didn't receive it he closed the request.
You have today sent us the documentation we need and your policy has been cancelled per your request.
I trust that this clarifies why we were unable to process your request in the first instance.
Best regards
Rene
Thank you for your comment.
Discovery Invest needs certain documentation in order to process a withdrawal so that we are certain the withdrawal request is coming from our client and is not a ********** request.
Our Griffin sent you communication requesting the information we needed, which was not forthcoming. He further reminded you of the documentation required and when he didn't receive it he closed the request.
You have today sent us the documentation we need and your policy has been cancelled per your request.
I trust that this clarifies why we were unable to process your request in the first instance.
Best regards
Rene