CB
Christopher Brodie-smith
1 reviews | Active since Jan 2011
20 Oct 2015, 12:53
Do you not want people's money?
This is now the third time I have requested details for how to deposit money into my fund with discovery.<br> <br> I am now contemplating whether to take my fund elsewhere to someone who responds. There have been 3 different agents who have requested other agents to assist me and nothing has happened.<br> <br> No one has responded to my request.
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Discovery Invest's replyOfficial
20 Oct 2015, 14:26Hello brodie84,
Thank you for your comment.
At the outset I sincerely apologise that you were not helped the first time you asked for this information. I have requested feedback from the relevant manager explaining why you were not assisted so that we can ensure that this does not happen again.
Our Mmakgolla has called you today and advised of both the minimum adhoc amount as well as the process to follow in order to complete the payment. She has also emailed you the relevant documentation.
If you need any further assistance, please don't hesitate to contact us.
Best regards
Rene
Thank you for your comment.
At the outset I sincerely apologise that you were not helped the first time you asked for this information. I have requested feedback from the relevant manager explaining why you were not assisted so that we can ensure that this does not happen again.
Our Mmakgolla has called you today and advised of both the minimum adhoc amount as well as the process to follow in order to complete the payment. She has also emailed you the relevant documentation.
If you need any further assistance, please don't hesitate to contact us.
Best regards
Rene
Discovery Invest's reply20 Oct 2015, 14:26
Official
Hello brodie84,
Thank you for your comment.
At the outset I sincerely apologise that you were not helped the first time you asked for this information. I have requested feedback from the relevant manager explaining why you were not assisted so that we can ensure that this does not happen again.
Our Mmakgolla has called you today and advised of both the minimum adhoc amount as well as the process to follow in order to complete the payment. She has also emailed you the relevant documentation.
If you need any further assistance, please don't hesitate to contact us.
Best regards
Rene
Thank you for your comment.
At the outset I sincerely apologise that you were not helped the first time you asked for this information. I have requested feedback from the relevant manager explaining why you were not assisted so that we can ensure that this does not happen again.
Our Mmakgolla has called you today and advised of both the minimum adhoc amount as well as the process to follow in order to complete the payment. She has also emailed you the relevant documentation.
If you need any further assistance, please don't hesitate to contact us.
Best regards
Rene