RE
Renate E
1 reviews | Active since Feb 2012
14 Apr 2022, 10:54
Discovery - Retirement annuity funds
I want to transfer my money to different Retirement annuity fund but you guys are not transfering my funds and I'm losing money. I want this transaction ASAP resolved since I have been waiting more than a YEAR.
Contact my broker you have his detail on your system.
Helpful (0)
Replies (5)0
Replies (5)
Discovery Invest's replyOfficial
14 Apr 2022, 11:16Good day Renate.
Thank you for bringing the above matter to our attention.
For the protection of your personal information, we will contact you directly regarding this matter.
Kind regards
Discovery Invest.
Thank you for bringing the above matter to our attention.
For the protection of your personal information, we will contact you directly regarding this matter.
Kind regards
Discovery Invest.
Discovery Invest's reply14 Apr 2022, 11:16
Official
Good day Renate.
Thank you for bringing the above matter to our attention.
For the protection of your personal information, we will contact you directly regarding this matter.
Kind regards
Discovery Invest.
Thank you for bringing the above matter to our attention.
For the protection of your personal information, we will contact you directly regarding this matter.
Kind regards
Discovery Invest.
RE
Renate E's updateReviewer Update
21 Apr 2022, 14:55We have completed the necessary document and mailed the Form - H on the 11 April 2022 Sanlam and broker emailed it to Discovery Invests(***). Broker just emailed the document again.
W: Form H - Section 14 Transfers - .....
Check your mail I want this resolved.
W: Form H - Section 14 Transfers - .....
Check your mail I want this resolved.
RE
Renate E's update21 Apr 2022, 14:55
Reviewer Update
We have completed the necessary document and mailed the Form - H on the 11 April 2022 Sanlam and broker emailed it to Discovery Invests(***). Broker just emailed the document again.
W: Form H - Section 14 Transfers - .....
Check your mail I want this resolved.
W: Form H - Section 14 Transfers - .....
Check your mail I want this resolved.
Discovery Invest's replyOfficial
22 Apr 2022, 08:13Good day Renate.
Thank you for your feedback.
We will expedite the matter on our side.
Kind regards
Discovery Invest.
Thank you for your feedback.
We will expedite the matter on our side.
Kind regards
Discovery Invest.
Discovery Invest's reply22 Apr 2022, 08:13
Official
Good day Renate.
Thank you for your feedback.
We will expedite the matter on our side.
Kind regards
Discovery Invest.
Thank you for your feedback.
We will expedite the matter on our side.
Kind regards
Discovery Invest.
RE
Renate E's updateReviewer Update
16 May 2022, 21:28DISCOVERY REALLY!
THIS PROBLEM IS STILL NOT RESOLVED I have lost so much since I requested to move my life policy. You guys keeping my money and its not growing. I want my money to be transferred ASAP. My investment needs to start growing again. Maybe I must send yout the bill for the money I lost out on. This is not correct. Wonder what would have happened if I would have ever need you guys to payout.
Would that also take forever to happen?
THIS PROBLEM IS STILL NOT RESOLVED I have lost so much since I requested to move my life policy. You guys keeping my money and its not growing. I want my money to be transferred ASAP. My investment needs to start growing again. Maybe I must send yout the bill for the money I lost out on. This is not correct. Wonder what would have happened if I would have ever need you guys to payout.
Would that also take forever to happen?
RE
Renate E's update16 May 2022, 21:28
Reviewer Update
DISCOVERY REALLY!
THIS PROBLEM IS STILL NOT RESOLVED I have lost so much since I requested to move my life policy. You guys keeping my money and its not growing. I want my money to be transferred ASAP. My investment needs to start growing again. Maybe I must send yout the bill for the money I lost out on. This is not correct. Wonder what would have happened if I would have ever need you guys to payout.
Would that also take forever to happen?
THIS PROBLEM IS STILL NOT RESOLVED I have lost so much since I requested to move my life policy. You guys keeping my money and its not growing. I want my money to be transferred ASAP. My investment needs to start growing again. Maybe I must send yout the bill for the money I lost out on. This is not correct. Wonder what would have happened if I would have ever need you guys to payout.
Would that also take forever to happen?
Discovery Invest's replyOfficial
17 May 2022, 11:43Good day Renate.
Thank you for bringing the above matter to our attention.
For the protection of your personal information, we will contact you directly regarding this matter.
Kind regards
Discovery Invest.
Thank you for bringing the above matter to our attention.
For the protection of your personal information, we will contact you directly regarding this matter.
Kind regards
Discovery Invest.
Discovery Invest's reply17 May 2022, 11:43
Official
Good day Renate.
Thank you for bringing the above matter to our attention.
For the protection of your personal information, we will contact you directly regarding this matter.
Kind regards
Discovery Invest.
Thank you for bringing the above matter to our attention.
For the protection of your personal information, we will contact you directly regarding this matter.
Kind regards
Discovery Invest.