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Nix G

1 reviews | Active since Nov 2018

21 Apr 2021, 11:33

DISCOVERY IS THE WORST TO CLAIM

Discovery Invest, what a disgrace of a company to deal with! How can an incredibly large insurance company take 6 months to pay out a Retirement Annuity with NO constructive feedback?? Only that “it’s with the claims department”... They can take your premiums each month but you have to fight tooth and nail for your claims! If you’re thinking of investing with Discovery, DON’T DO IT!

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Replies (6)
Discovery Invest
Discovery Invest's reply22 Apr 2021, 07:53
Official
Good day Nix,

Thank you for bringing this matter to our attention. We will contact you on the details you have provided us with in order to assist you with this matter.

Kind Regards,
Discovery Invest
NG
Nix G's update22 Apr 2021, 08:37
Reviewer Update
Thank you for the reply. I await your feedback by close of business tomorrow, as stated per your email.
NG
Nix G's update23 Apr 2021, 17:31
Reviewer Update
I thought so.... Nothing.... When you lodge a complaint on HelloPeter, you’re very quick to respond and promise to conclude by the end of the week. Email below by THE DISCOVERY INVEST EXECUTIVE OFFICE; absolutely horrified by your business acumen and courtesy to your clients.

THIS HAS BEEN WITH YOU FOR OVER 6 MONTHS ALREADY! How much more time do you need?

I even sent you a reminder at 15:30 today to confirm that feedback would be provided by yourselves and nothing.... Disgusting!image.jpeg 547.07 KB
NG
Nix G's update23 Apr 2021, 17:49
Reviewer Update
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NG
Nix G's update24 Apr 2021, 14:05
Reviewer Update
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Discovery Invest
Discovery Invest's reply26 Apr 2021, 17:02
Official
Good day Nicole,

As per our email to you last week, claims of this nature take 6 months to investigate. Furthermore, we have set up a meeting with yourself to discuss our decision, scheduled for Wednesday. Feedback will be provided in that meeting.
Kind regards,
Discovery Invest