XM
Xolani M
1 reviews | Active since Dec 2013
07 May 2019, 12:58
Discovery Invest Withdrawal
I have received a bad service from Discovery Invest I have submitted my investment withdrawal on 12 of April 2019 and they promised everything will be resolved in 10 days. And I’ve called in last week to find out where is everything. They said it will be paid on the 6th of May 2019. Up until today they haven’t paid me and no feedback what so ever and I’ve called them they also don’t know what is the hold up.
Helpful (0)
Replies (3)0
Replies (3)
Discovery Invest's replyOfficial
07 May 2019, 13:33Good day Xolani,
Thank you for bringing this matter to our attention. As your complaint pertains to confidential information about your policy, we will contact you on the details provided.
Kind regards,
Discovery Invest
Thank you for bringing this matter to our attention. As your complaint pertains to confidential information about your policy, we will contact you on the details provided.
Kind regards,
Discovery Invest
Discovery Invest's reply07 May 2019, 13:33
Official
Good day Xolani,
Thank you for bringing this matter to our attention. As your complaint pertains to confidential information about your policy, we will contact you on the details provided.
Kind regards,
Discovery Invest
Thank you for bringing this matter to our attention. As your complaint pertains to confidential information about your policy, we will contact you on the details provided.
Kind regards,
Discovery Invest
XM
Xolani M's updateReviewer Update
07 May 2019, 14:58Everytime I call in no one is giving me a direct answer they making stay on on for 10 min. And only thing they say they cannot get hold of the payment department. They left instructions to contact me but no one has contact me.
XM
Xolani M's update07 May 2019, 14:58
Reviewer Update
Everytime I call in no one is giving me a direct answer they making stay on on for 10 min. And only thing they say they cannot get hold of the payment department. They left instructions to contact me but no one has contact me.
XM
Xolani M's updateReviewer Update
07 May 2019, 15:09Never made any investment with Discovery Invest because when is time to get your money their payment department is not available as well as their team leaders don’t answer their phone. They keep on telling you the matter will be escalated. How is that resolving my issue.
XM
Xolani M's update07 May 2019, 15:09
Reviewer Update
Never made any investment with Discovery Invest because when is time to get your money their payment department is not available as well as their team leaders don’t answer their phone. They keep on telling you the matter will be escalated. How is that resolving my issue.