JN
Johan N

1 reviews | Active since Mar 2022

17 May 2025, 07:44

Discovery Invest is a Disinvestment

It has been 16 months since Discovery Invest invested my pension savings with negligence and by making a mistake that still impacts me financially. Regardless of ongoing queries they take no ownership to correct the investment error. I have approached FAIS and will continue to fight for my money due to me. Discovery Invest does not accept ownership and expects me to pay back my income payments to allow them to correct their investment mistake. I can not believe the arrogance and self-justification. Discovery Invest stopped my Pension income payments to correct the mistake in addition without my knowledge and approval on a legal binding Retirement Plan. Discovery Invest is deliberately delay to respond and take corrective action. Discovery Invest has admitted negligence and investment error in writing to me by three different Discovery Invest employees. I continue this and will continue with legal rights and standing. Please co sider other options with Discovery Invest as I have now experienced.

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Replies (3)
Discovery Invest
Discovery Invest's reply19 May 2025, 10:43
Official
Good Day

Thank you for bringing the below matter to our attention.

For the protection of your personal information, the Legal Team will contact you on the contact details provided.

JN
Johan N's update19 May 2025, 12:01
Reviewer Update
The Legal Team acknowledged negligence and this has not been addressed and was referred to Group Risk Complaints without feedback two months ago. Discovery is ongoing deliberately delaying to address their dis-functional administration processes. Once again the Investor, myself is ahead of Discovery.
Discovery Invest
Discovery Invest's reply19 May 2025, 12:15
Official
Good day,

Thank you for your feedback.

We’re sorry for the inconvenience caused and the delay in our response. Please be assured that the matter has been escalated to our Legal Team for further handling.

To protect your personal information, the Legal Team will contact you directly using the contact details you provided.

We appreciate your patience and understanding.