HM
Hannes M

1 reviews | Active since Dec 2017

07 Sept 2022, 07:43

DISCOVERY INVEST HIDEOUS

What an uncaring devoid of any personal touch this company has become. When a Discovery product gets sold to you they are wonderful BUT the moment they have your money is the last time they will act like humans. Once they have your money you are left to deal with untrained call centre employees who does not know their business. You can never speak to the same person again and emailing Discovery just gets you computer generated message with yet another **** promise. I have tried to get a matter resolved and by now have about 12 reference numbers and no answers.

0
Replies (1)
Discovery Invest
Discovery Invest's reply07 Sept 2022, 11:31
Official
Good day Hannes.

Thank you for bringing the above matter to our attention.

For the protection of the personal information that may be involved in this matter, we will email you directly to gather more detail to the matter and further assist with a resolution.

Kind regards
Discovery Invest.