Discovery Invest does not follow the LAW to ensure the right investments for their clients

I queried a expensive and not secured investment made for my 85 year old father by a Discovery agent. The broker worked for a Discovery franchise, his email was also a discovery email address. When I asked for the paperwork required by law to show that this investment was made correctly, The Ombudsman advised that there was no paperwork. The broker worked one year for the company and they offered to pay back 1 year commission, which is nothing compared to what my father lost. The admin fee and comm cost was more than the interest he earned, thus running at a loss. Discovery says that they do not request the paperwork (to proof everything was done in accordance with the FSB rules) if it is an independent broker- even though it was a Discovery franchise with a Discovery email address. This is shocking- it means that all the laws in place to make sure that people do get the correct investments are being ignored by Discovery Invest, SHOCKING