Discovery

For the past 3 years I am a client at Discovery Invest paying my annuity every month. Since the beginning I was unable to register and use their app or website to view my investment. First my Id number was not known to them. It took me more than two years to fix that. I completed multiple forms (the same ones over and over) to get that fixed, but were still not able to log in as my cellphone number and Id does not correspond - completed the same forms again twice - my cellphone number never changed in the past 18 years - but the problem persist. Again two years later and now I am fed-up. I will make a shift to another company very soon because I cannot go on like this. Discovery brag about their communication apps, but it is useless if you cannot access your information.