MM
Moroke M

1 reviews | Active since Jan 2025

02 Dec 2022, 15:33

Discovery Endow

I have two endowment policies with discovery invest and I urgently needed the funds to cover unexpected medical expenses that the medical aid did not cover. It’s proving to be a nightmare just to access the funds. The one policy is already paid up and the other is an initial full withdrawal. I really don’t understand what the hold up is!

0
Replies (3)
Discovery Invest
Discovery Invest's reply02 Dec 2022, 16:03
Official
Good day Mr. Makgalemele.

Thank you for bringing the above matter to our attention.

We will be contacting you on your personal details provided to further address and resolve the matter.

Kind regards
Discovery Invest. 
MM
Moroke M's update02 Dec 2022, 16:46
Reviewer Update
Good afternoon, to show the poor level of customer care, you even have my title wrong!
Discovery Invest
Discovery Invest's reply05 Dec 2022, 13:37
Official
Good day Dr. Makgalemele.

We apologize for getting your title incorrect.

Kindly note that we have responded to you on this matter via email.

kind regards
Discovery Invest.