AT
Angelique T

1 reviews | Active since Jan 2021

28 Sept 2022, 09:33

Bad bad bad

My employer send withdrawal documents in August, when I contact discovery they say they only got it the 1st of September. Long story short discovery didn't acknowledge my documents in August now when it's clearly their mistake when I request status for my provident fund I only get response it takes 4 to 6 weeks I know this everyone knows this but your customer service is poor. Fix your mistake and pay my money.

0
Replies (1)
Discovery Invest
Discovery Invest's reply28 Sept 2022, 13:07
Official
Good day Angelique,

Thank you for bringing the above matter to our attention.
For the protection of your personal information, we will contact you privately to further assist with this matter.

Kind regards
Discovery Invest.