NB
Nadene B

1 reviews | Active since Jun 2013

04 May 2021, 15:42

Appalling Service

Since January 2021, we have asked Discovery (as per a request by SARS) to change a directive code so that the Irp5 can be updated. At present the SARS system does not allow our accountant to lodge the return due to the incorrect directive number. As a result we cannot receive the refund which is due.

Despite countless calls and e-mails by our broker, this has still not be done. We would like Discovery to urgently resolve this issue.

0
Replies (1)
Discovery Invest
Discovery Invest's reply06 May 2021, 16:38
Official
Good day Nadene,
Thank you for bringing this matter to our attention. We will reach out to you accordingly.
Kind regards,
Discovery Invest