NB
Nadene B
1 reviews | Active since Jun 2013
04 May 2021, 15:42
Appalling Service
Since January 2021, we have asked Discovery (as per a request by SARS) to change a directive code so that the Irp5 can be updated. At present the SARS system does not allow our accountant to lodge the return due to the incorrect directive number. As a result we cannot receive the refund which is due.
Despite countless calls and e-mails by our broker, this has still not be done. We would like Discovery to urgently resolve this issue.
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Replies (1)Discovery Invest's replyOfficial
06 May 2021, 16:38Good day Nadene,
Thank you for bringing this matter to our attention. We will reach out to you accordingly.
Kind regards,
Discovery Invest
Thank you for bringing this matter to our attention. We will reach out to you accordingly.
Kind regards,
Discovery Invest
Discovery Invest's reply06 May 2021, 16:38
Official
Good day Nadene,
Thank you for bringing this matter to our attention. We will reach out to you accordingly.
Kind regards,
Discovery Invest
Thank you for bringing this matter to our attention. We will reach out to you accordingly.
Kind regards,
Discovery Invest
