RM
Robin M
1 reviews | Active since May 2023
28 Jul 2025, 10:15
***** and Misrepresentation
I invested in a guarantee investment plan with Discovery. I was guaranteed a specific return on my investment. After maturity, I am now given a substantially lower amount. Payment to me is also be delayed for no valid reason resulting in further losses on my side as I cannot reinvest this amount and earn interest. I will have to take legal action against Discovery Invest to get my money and the guaranteed return I had signed up for. This is ***** and misrepresentation in my opinion as they are deliberate withholding my funds to gain additional returns for themselves.
Helpful (0)
Replies (3)0
Replies (3)
Discovery Invest's replyOfficial
28 Jul 2025, 13:34Good day Mr. Maduray
Thank you for bringing the below matter to our attention.
For the protection of your personal information, we will contact you on the contact details provided.
Thank you for bringing the below matter to our attention.
For the protection of your personal information, we will contact you on the contact details provided.
Discovery Invest's reply28 Jul 2025, 13:34
Official
Good day Mr. Maduray
Thank you for bringing the below matter to our attention.
For the protection of your personal information, we will contact you on the contact details provided.
Thank you for bringing the below matter to our attention.
For the protection of your personal information, we will contact you on the contact details provided.
RM
Robin M's updateReviewer Update
28 Jul 2025, 17:25Good day,
Thank you for addressing this matter swiftly.
I have received partial payment. Please can Discovery pay me the balance as stipulated in the signed contract as well as interest for the delays
Regards
Robin
Thank you for addressing this matter swiftly.
I have received partial payment. Please can Discovery pay me the balance as stipulated in the signed contract as well as interest for the delays
Regards
Robin
RM
Robin M's update28 Jul 2025, 17:25
Reviewer Update
Good day,
Thank you for addressing this matter swiftly.
I have received partial payment. Please can Discovery pay me the balance as stipulated in the signed contract as well as interest for the delays
Regards
Robin
Thank you for addressing this matter swiftly.
I have received partial payment. Please can Discovery pay me the balance as stipulated in the signed contract as well as interest for the delays
Regards
Robin
Discovery Invest's replyOfficial
29 Jul 2025, 09:21Good day Mr. Maduray
Please be advised that we are still investigating the matter you raised.
The standard Service Level Agreement (SLA) to investigate a received complaint is 5 business days. However, we are handling your matter with utmost priority and are liaising with the Invest Payments Team upon receipt of your complaint.
We appreciate your patience.
Please be advised that we are still investigating the matter you raised.
The standard Service Level Agreement (SLA) to investigate a received complaint is 5 business days. However, we are handling your matter with utmost priority and are liaising with the Invest Payments Team upon receipt of your complaint.
We appreciate your patience.
Discovery Invest's reply29 Jul 2025, 09:21
Official
Good day Mr. Maduray
Please be advised that we are still investigating the matter you raised.
The standard Service Level Agreement (SLA) to investigate a received complaint is 5 business days. However, we are handling your matter with utmost priority and are liaising with the Invest Payments Team upon receipt of your complaint.
We appreciate your patience.
Please be advised that we are still investigating the matter you raised.
The standard Service Level Agreement (SLA) to investigate a received complaint is 5 business days. However, we are handling your matter with utmost priority and are liaising with the Invest Payments Team upon receipt of your complaint.
We appreciate your patience.