ZS
Zelda S
1 reviews | Active since Oct 2015
24 Dec 2015, 08:56
6 months for transfer still waiting?
Required a RA transfer out from Discovery to other company in June 2015 after final form was send in Sept 2015 and following up 5 times al of a suden the final form was not recieved although I have proof of recieption.<br> Send new form on 1 December 2015 took 8 days to prepare for Board of trustees, and was told 10 working days for Board of trustees to sign form H. followed up 24 December 2015 11 working days later transfers still did nothing. <br> Get the feeling they dont like people transfering money out of the company and play for time. <br> Did same at Old Mutual in June 2015 and transfer was finalised in August 2015<br> <br>
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Replies (1)Discovery Invest's replyOfficial
11 Jan 2016, 11:34Hello Zshein,
Thank you for your comment.
Our Lee Meyer has called you and explained what happened with your transfer that resulted in the delay.
We have app**** an urgent monitoring of this transfer and can assure you that there will be no further undue delay experienced.
I sincerely apologise for the frustration this has caused you.
Best regards
Rene
Thank you for your comment.
Our Lee Meyer has called you and explained what happened with your transfer that resulted in the delay.
We have app**** an urgent monitoring of this transfer and can assure you that there will be no further undue delay experienced.
I sincerely apologise for the frustration this has caused you.
Best regards
Rene
Discovery Invest's reply11 Jan 2016, 11:34
Official
Hello Zshein,
Thank you for your comment.
Our Lee Meyer has called you and explained what happened with your transfer that resulted in the delay.
We have app**** an urgent monitoring of this transfer and can assure you that there will be no further undue delay experienced.
I sincerely apologise for the frustration this has caused you.
Best regards
Rene
Thank you for your comment.
Our Lee Meyer has called you and explained what happened with your transfer that resulted in the delay.
We have app**** an urgent monitoring of this transfer and can assure you that there will be no further undue delay experienced.
I sincerely apologise for the frustration this has caused you.
Best regards
Rene
