TS
Thabisile S
1 reviews | Active since Feb 2024
25 Nov 2024, 07:18
Withdrawal
I have requested for withdrawal from my retirement savings but call centre they can't assist me because I have financial adviser and my advisor is telling my the system is down been 2 weeks waiting to be assisted I always..Discovery is very disappointing always can please someone call me because I have things need to cover ,should I not receive help I will hold Discovery with all the loss that you will cause for delaying my request.The 30 Nov needed this money to cover somethings.
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Discovery Corporate & Employee Benefits's replyOfficial
25 Nov 2024, 11:41Hi Thabisile,
Thank you for taking my call, it was a pleasure.
Once again apologies for the service experienced and as discussed Discovery Corporate and Employee Benefits administers occupational funds under the Discovery Life Pension & Provident Umbrella Fund. Rest assured our Discovery Invest team is aware of your review regarding your Retirement Annuity and will be attending to it accordingly.
Your patience is most appreciated, we hope all goes well!
Kindest regards,
Discovery Corporate and Employee Benefits
Thank you for taking my call, it was a pleasure.
Once again apologies for the service experienced and as discussed Discovery Corporate and Employee Benefits administers occupational funds under the Discovery Life Pension & Provident Umbrella Fund. Rest assured our Discovery Invest team is aware of your review regarding your Retirement Annuity and will be attending to it accordingly.
Your patience is most appreciated, we hope all goes well!
Kindest regards,
Discovery Corporate and Employee Benefits
Discovery Corporate & Employee Benefits's reply25 Nov 2024, 11:41
Official
Hi Thabisile,
Thank you for taking my call, it was a pleasure.
Once again apologies for the service experienced and as discussed Discovery Corporate and Employee Benefits administers occupational funds under the Discovery Life Pension & Provident Umbrella Fund. Rest assured our Discovery Invest team is aware of your review regarding your Retirement Annuity and will be attending to it accordingly.
Your patience is most appreciated, we hope all goes well!
Kindest regards,
Discovery Corporate and Employee Benefits
Thank you for taking my call, it was a pleasure.
Once again apologies for the service experienced and as discussed Discovery Corporate and Employee Benefits administers occupational funds under the Discovery Life Pension & Provident Umbrella Fund. Rest assured our Discovery Invest team is aware of your review regarding your Retirement Annuity and will be attending to it accordingly.
Your patience is most appreciated, we hope all goes well!
Kindest regards,
Discovery Corporate and Employee Benefits