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mann M

1 reviews | Active since Nov 2014

28 Jan 2025, 04:46

Very Poor Client Management

They're inefficient and take people for granted. They are failing to pay my very small amount which was supposed to be to have been paid last year. After contacting them two weeks ago only then they're handling my claim. Even after their promise of having finalized my claim last week Wednesday (22 Jan 2025) and promising payment by Friday (25 Jan 2025) still nothing has happened, no monied from Discovery were deposited. They claim to be efficient and innovative but are just ******* and undermining.

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Replies (1)
Discovery Corporate & Employee Benefits
Discovery Corporate & Employee Benefits's reply17 Feb 2025, 14:43
Official
Hi Mann

We're sorry to hear about your experience. Your satisfaction is essential to us, and we'd like to make it right.

We initiated an investigation into this matter, and I do see that the payment was processed on the 28 January 2025. 

We sincerely do apologize for the inconvenience caused and should you have any questions, please contact us on number ***or email ***

Regards
Discovery Corporate and Employee Benefits