Unprofessional conduct from a Financial Advisor at Discovery

For those who are considering to move over to Discovery, please avoid Financial Advisor Andrew Flederman. On the 23 Sep 2024 I sent all the supporting documents for my RA (Sanlam), my partners RA (Liberty), my home loan from Absa (possible switch to Discovery), my salary currently at Absa (possible switch to Discovery) and have not had any feedback from him. I sent an email again on 7 Nov 2024 and his response was I'm.sorry will get on with it. 06 D3c 2024 and I have still not heard from him.