RR
Rashmi R
1 reviews | Active since Nov 2011
22 Jan 2025, 14:12
Refusing to pay my money
I have submitted two withdrawal requests. You have paid one. The other you keep sending back saying the last page isn’t signed. It IS signed. My FA and I keep re-signing this. What is the damn problem? Can you stop holding my money hostage. Thanks
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Discovery Corporate & Employee Benefits's replyOfficial
17 Feb 2025, 15:25Hi Rashmi,
We're sorry to hear about your experience. Your satisfaction is essential to us, and we'd like to make it right.
I have tried to reach you on contact ***, unfortunately there was no answer. May you kindly advise, when is the time for us to call you.
We would like to re-assure of our commitment to service excellence and we will endeavor to resolve this matter as speedily as possible.
We're sorry to hear about your experience. Your satisfaction is essential to us, and we'd like to make it right.
I have tried to reach you on contact ***, unfortunately there was no answer. May you kindly advise, when is the time for us to call you.
We would like to re-assure of our commitment to service excellence and we will endeavor to resolve this matter as speedily as possible.
Should you have any questions, please contact us on number ***or email ***
Regards
Discovery Corporate and Employee Benefits
Discovery Corporate and Employee Benefits
Discovery Corporate & Employee Benefits's reply17 Feb 2025, 15:25
Official
Hi Rashmi,
We're sorry to hear about your experience. Your satisfaction is essential to us, and we'd like to make it right.
I have tried to reach you on contact ***, unfortunately there was no answer. May you kindly advise, when is the time for us to call you.
We would like to re-assure of our commitment to service excellence and we will endeavor to resolve this matter as speedily as possible.
We're sorry to hear about your experience. Your satisfaction is essential to us, and we'd like to make it right.
I have tried to reach you on contact ***, unfortunately there was no answer. May you kindly advise, when is the time for us to call you.
We would like to re-assure of our commitment to service excellence and we will endeavor to resolve this matter as speedily as possible.
Should you have any questions, please contact us on number ***or email ***
Regards
Discovery Corporate and Employee Benefits
Discovery Corporate and Employee Benefits