PF
Phiwe F
1 reviews | Active since Dec 2024
02 Dec 2024, 10:13
Nonsense service from Discovery
Discovery claims process is an extreme sport .you will find yourself talking alone with the machine from whatsapp to emails everything is automated ,not to mention their customer care number you will stay 2hrs full trying to get to speak to a consultant..if you have your retirement tied down with them i suggest you move it to somehwere else .i have 2 months full trying to get to speak with them until my employer intervened 2 weeks ago but still they dont take me serious
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Discovery Corporate & Employee Benefits's replyOfficial
03 Dec 2024, 10:57Hi Phiwe,
Thank you for taking my call and providing me with the correct particulars, your insight is appreciated!
As discussed, our Benefit Payments team will review your claim and provide you with a prompt claim status update and target date for completion. We look to keep clear communication lines should any hiccups arise. Rest assured our team will make continuous efforts to process the claim as efficiently as possible.
Kindest regards,
Discovery Corporate and Employee Benefits
Thank you for taking my call and providing me with the correct particulars, your insight is appreciated!
As discussed, our Benefit Payments team will review your claim and provide you with a prompt claim status update and target date for completion. We look to keep clear communication lines should any hiccups arise. Rest assured our team will make continuous efforts to process the claim as efficiently as possible.
Kindest regards,
Discovery Corporate and Employee Benefits
Discovery Corporate & Employee Benefits's reply03 Dec 2024, 10:57
Official
Hi Phiwe,
Thank you for taking my call and providing me with the correct particulars, your insight is appreciated!
As discussed, our Benefit Payments team will review your claim and provide you with a prompt claim status update and target date for completion. We look to keep clear communication lines should any hiccups arise. Rest assured our team will make continuous efforts to process the claim as efficiently as possible.
Kindest regards,
Discovery Corporate and Employee Benefits
Thank you for taking my call and providing me with the correct particulars, your insight is appreciated!
As discussed, our Benefit Payments team will review your claim and provide you with a prompt claim status update and target date for completion. We look to keep clear communication lines should any hiccups arise. Rest assured our team will make continuous efforts to process the claim as efficiently as possible.
Kindest regards,
Discovery Corporate and Employee Benefits