XK
Xolile K
1 reviews | Active since Sept 2025
17 Sept 2025, 10:12
Have been waiting for my withdrawal funds nothing.
Worst experience ever.. They are forever sounding confused when I call for my money. They say they will get back to me. I am sick and tired of calling them. I want my Money.
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Discovery Corporate & Employee Benefits's replyOfficial
17 Sept 2025, 11:20Hi Xolile,
We're extremely sorry to hear about your experience. Your satisfaction is essential to us, and we'd like to make this right.
Thank you for taking our call a short while ago. As discussed, we have initiated an investigation into this matter and will provide you with regular feedback to keep you updated on the progress.
We would like to reassure you of our commitment to service excellence and we will endeavor to resolve this matter as speedily as possible.
Should you have any further queries, please do not hesitate to contact us on number ***or email ***
Regards,
Discovery Corporate and Employee Benefits Complaints Team
Discovery Corporate and Employee Benefits Complaints Team
Discovery Corporate & Employee Benefits's reply17 Sept 2025, 11:20
Official
Hi Xolile,
We're extremely sorry to hear about your experience. Your satisfaction is essential to us, and we'd like to make this right.
Thank you for taking our call a short while ago. As discussed, we have initiated an investigation into this matter and will provide you with regular feedback to keep you updated on the progress.
We would like to reassure you of our commitment to service excellence and we will endeavor to resolve this matter as speedily as possible.
Should you have any further queries, please do not hesitate to contact us on number ***or email ***
Regards,
Discovery Corporate and Employee Benefits Complaints Team
Discovery Corporate and Employee Benefits Complaints Team