SO
Shannon O
1 reviews | Active since Nov 2024
22 Jan 2025, 14:19
Disgusting service
If I could give zero stars I would. By far the worst experience ever dealing with Discovery Pension Fund. I keep getting different stories every time I call in. My claim is still not paid, which should have been done yesterday. Dealing with Lethabo Maribe has been the worst experience in my life. She is extremely unhelpful and does not want to assist! This level of service is disgusting
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Replies (1)Discovery Corporate & Employee Benefits's replyOfficial
17 Feb 2025, 15:13Hi Shannon
We're sorry to hear about your experience. Your satisfaction is essential to us, and we'd like to make it right.
We initiated an investigation into this matter, and I do see that the payment was processed on the 22 January 2025.
We sincerely do apologize for the inconvenience caused and should you have any questions, please contact us on number ***or email ***
Regards
Discovery Corporate and Employee Benefits
Discovery Corporate and Employee Benefits
Discovery Corporate & Employee Benefits's reply17 Feb 2025, 15:13
Official
Hi Shannon
We're sorry to hear about your experience. Your satisfaction is essential to us, and we'd like to make it right.
We initiated an investigation into this matter, and I do see that the payment was processed on the 22 January 2025.
We sincerely do apologize for the inconvenience caused and should you have any questions, please contact us on number ***or email ***
Regards
Discovery Corporate and Employee Benefits
Discovery Corporate and Employee Benefits
