1 reviews | Active since Nov 2025
Discovery it's a ****
Am back again extremely disappointed with Discovery Retirement Funds. My provident fund statement dated 12 November 2025 clearly shows a closing balance of R8,566.07, yet Discovery only paid me R2,194.46. My statement has all the details, about my fund and charges from 1st of April 2021 till 12 November 2025 on. Instead, they paid me far less with no explanation, no tax breakdown, and no IT3A certificate. This is unacceptable.
What makes the situation even worse is that Discovery only responds fast when a person goes onto social media. The moment you post publicly, they suddenly act like they want to help. But when you deal with them directly, they do not give clear answers. This behaviour is suspicious and unprofessional.
Right now, this whole experience feels like a ****, because the payout does not match the statement and Discovery has not provided any transparency. I want a full breakdown of how they calculated the R2,194.46, and confirmation of any remaining amount still preserved.
People work hard for their money. Discovery must fix this urgently. Am willing to escalate this feather for someone planning to take any plan with discovery go to LinkedIn see how people are mad and this should be a sign.
We're sorry to hear about your experience. Your satisfaction is essential to us, and we'd like to make it right.
We initiated an investigation into this matter, and I do see that the payment was processed on the 19th of November 2025.
We sincerely do apologize for the inconvenience caused and should you have any questions, please contact us on number ***or email ***
Regards
Discovery Corporate and Employee Benefits
We're sorry to hear about your experience. Your satisfaction is essential to us, and we'd like to make it right.
We initiated an investigation into this matter, and I do see that the payment was processed on the 19th of November 2025.
We sincerely do apologize for the inconvenience caused and should you have any questions, please contact us on number ***or email ***
Regards
Discovery Corporate and Employee Benefits
